SUPPORT DESK

Tickets

Email Sync Settings+ Customer Ticket Page

Customer support tickets with secure admin control.

View customer tickets, create tickets on behalf of a customer or company, manage status and sync email replies back into the portal.

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Create Ticket on Behalf of Customer

Choose an existing customer or company from the dropdowns. If the customer is not listed, enter the name and email manually. A professional HTML confirmation email will be sent to the customer.

Selecting a customer automatically uses their saved name, company and email address.
TicketCustomerSubjectPriorityStatusUpdatedActions
No tickets found.